FAQs

Are you a registered food business and insured?

Yes, we have dedicated purpose built kitchen, are fully insured, and have current food hygiene, allergen and health & safety training requirements.

We pride ourselves on having and maintaining the best standards ….so our customers can always be confident in the products and services we provide .

Boxes and Boards

How will I receive my order?

Boxes and boards delivery or pickup - you can choose to pick up your box and platters directly form the LoBella kitchens here in North Lanarkshire or have them delivered directly to your door or venue.

Please make your preference known when you place your order.

Where are you based and where do you deliver to?

We are based in Forrestburn ,North Lanarkshire (ML7)

LoBella Graze are happy to travel anywhere in Scotland for grazing tables and events - everything is possible with vision and planning.

We currently charge 45p per mile for the first 200 miles, then 55p for each additional mile after this . Mileage is calculated on a round trip from our base in Forrestburn to your chosen delivery or set up address.

Can I request a time slot?

Our delivery times are usually between 9am and 5pm

Whilst we will do our best to accommodate delivery time requests, we cannot guarantee exact delivery times and suggest that if you do require your boxes or platters for a very specific time, consider having them delivered the day before the event and refrigerate to keep fresh.

How do you deal with dietary requirements or allergies?

Our products are made in a kitchen that handles all main allergens. We do our best to accommodate allergies, however we cannot 100% guarantee our boxes boards and tables are allergen free due to a high risk of cross contamination during the manufacturing and preparation process.

If you have specific dietary requirements and want to replace something in our boxes or boards with another option, please drop as an email to audrey@lobella.co.uk - we will get back to you within 24 hours

Please let us know of any dietary requirements or allergies by email at the time of ordering.

Grazing Tables

"I like food to be generous and beautiful to look at. Grazing tables are informal, sociable and such a beautiful way to share food with the people you love and care about." - Audrey, LoBella Graze

How many people will a grazing table feed?

There are no limits though the bigger the crowd the larger the table or surface required! Most grazing tables are measured in metres. Generally speaking, a 1metre graze will feed approximately 30 people.

Where does the grazing table get laid if I don’t have a table?

The price of a grazing table does not include the price of a hire of a table. Most venues can provide a table or tables for your event and we can set up on any surface of tabletop providing it is big enough. If you don’t have a table let us know and we can arrange an alternative for you.

Can you provide fresh flowers for my grazing table?

Not a problem, we will work with you to achieve harmony with your overall vision. We are fortunate to work with talented local florists to ensure the best quality and the best price. There is an additional fee for this service depending on your choices and we ask for a weeks’ notice for flower requests.

We are happy to provide a quote on request.

Do you provide cutlery, crockery, tablecloths and napkins?

We can provide bamboo disposable cutlery, plates and napkins on request for an additional fee. Please ask at time of booking.

We do include cheese knives, platters, boards, stands and in our equipment based grazing table package. If you're looking for a little something extra to wow your guests, we can also provide props to create the perfect image - from rustic wooden crates to candelabras, we will ensure your vision and ideas happen.

Where can I read LoBella Graze's reviews?

We have lots of reviews over on our Facebook page (here) or you can read a snapshot of them here!

How long will my food stay fresh for?

Boxes and Boards

Like most fresh foods, our boxes and boards are best enjoyed on the day they are delivered, but the good news is you can still enjoy them for up to 48 hours if refrigerated.

Grazing Tables

Our grazing tables should be consumed within 4 hours due to the fact that the food will be sitting at room temperature. Consumption of the food after the recommended 4 hour period is your individual choice but we cannot be held accountable for any adverse events as a result of this.

Outdoor graze tables should also be kept out of direct sunlight.

"We pride ourselves on having and maintaining the best standards so our customers can always be confident in the products and services we provide." - Audrey, LoBella Graze.

Still have a question, please email Audrey at audrey@lobella.co.uk and she will get back to you within 48 hours.